The below statement documents the privacy policy of ‘The Windermere Hotel’ and its ‘website’ ‘www.windermere-hotel.co.uk’.

1. Browsing

When you browse this website and request pages from our servers we do not obtain personal information unless voluntarily supplied by you ‘the customer’. This includes your name, email address, or any other personally identifiable information. If you access this website from an email link sent to you by us, we will know who you are based on the information you previously supplied.
Our servers do log information provided in the HTTP request header including the IP number, time of request and URL to personalise your browsing experience.
If you are under 18, you are forbidden to use our site unless given permission by a parent or guardian.

2. Personal Information

We will ask you to provide personal information such as your full name, email address, postal address, telephone number and credit card number upon making a reservation. These details will be used to confirm your booking and notify you about special offers and promotions.

3. Cookies

The Windermere Hotel website uses “Cookies” – encrypted strings of text that a website stores on a user’s computer. The online reservation process requires the use of a cookie otherwise it is not possible to manage information you enter on multiple pages e.g. booking dates. Cookies also help to measure usage of various pages on our website to help improve customer service and functionality.
We use “Session” cookies and “First Party” cookies. Session cookies are temporary and are automatically deleted once you close your Internet browser. First Party cookies remain on your computer hard drive until deleted or removed. We do not use cookies to ascertain any personal information about you. Your browser can be set to block cookies (view your Internet Browser Help Manual).

4. Security of Information

The information personally supplied to The Windermere Hotel is stored using commercially viable security measures. Credit card information for online bookings is transferred via a Secured Sockets Layer (SSL) line, provided you are using a SSL enabled browser such as Microsoft Internet Explorer or FireFox.

5. Distribution of Information to Third Parties

We do not share, rent, or sell personally identifiable information you have supplied The Windermere Hotel to any third party without your prior permission. We will however disclose personally identifiable information when required by law, subpoena, legal process or if such action is necessary to investigate or protect against harmful activities to The Windermere Hotel guests, visitors, associates, or property (including this website).

6. Other Sites

The Windermere Hotel is solely responsible for the privacy statement and content of this website and does not hold any responsibility for the privacy practices or the use of cookies on websites that you have accessed this website from or travel to after leaving this website.