When you browse this website and request pages from our servers we do not obtain personal information unless voluntarily supplied by you ‘the customer’. This includes your name, email address, or any other personally identifiable information. If you access this website from an email link sent to you by us, we will know who you are based on the information you previously supplied.
Our servers do log information provided in the HTTP request header including the IP number, time of request and URL to personalise your browsing experience.
If you are under 18, you are forbidden to use our site unless given permission by a parent or guardian.
2. Personal Information
We will ask you to provide personal information such as your full name, email address, postal address, telephone number and credit card number upon making a reservation. These details will be used to confirm your booking and notify you about special offers and promotions.
The Windermere Hotel website uses “Cookies” – encrypted strings of text that a website stores on a user’s computer. The online reservation process requires the use of a cookie otherwise it is not possible to manage information you enter on multiple pages e.g. booking dates. Cookies also help to measure usage of various pages on our website to help improve customer service and functionality.
4. Security of Information
The information personally supplied to The Windermere Hotel is stored using commercially viable security measures. Credit card information for online bookings is transferred via a Secured Sockets Layer (SSL) line, provided you are using a SSL enabled browser such as Microsoft Internet Explorer or FireFox.
5. Distribution of Information to Third Parties
We do not share, rent, or sell personally identifiable information you have supplied The Windermere Hotel to any third party without your prior permission. We will however disclose personally identifiable information when required by law, subpoena, legal process or if such action is necessary to investigate or protect against harmful activities to The Windermere Hotel guests, visitors, associates, or property (including this website).
6. Other Sites